Job

HOTEL RECEPTIONIST

HOTEL RECEPTIONIST

 

LOCATION :DURBAN

SALARY :Market related

 

 

Tasks (include but not limited to):

  • Check in and check-out of guests
  • Ensure accurate billing
  • Make travel arrangements for sightseeing and tours
  • Receive, store and deliver luggage and mail
  • Relieve night audit when necessary
  • Perform office duties
  • reservations for accommodation, take guests’ details and allocate their rooms
  • Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
  • Inform guests of the hotels services and facilities, policies and procedures
  • Provide tourist information to guests
  • Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
  • Deal with enquiries and requests from guests
  • Finalise guests’ bills and issue receipts upon payment
  • Perform cashier duties and exchange foreign currency
  • Place guests’ possessions in a safe if requested
  • Coordinate the cleaning of guests’ personal laundry and room service deliveries
  • Follow in-house procedures to help ensure the security of guests and employees
  • Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

 

Kindly forward CV’s to training@wozanami.co.za

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