Description
HOTEL RECEPTIONIST
LOCATION :DURBAN
SALARY :Market related
Tasks (include but not limited to):
- Check in and check-out of guests
- Ensure accurate billing
- Make travel arrangements for sightseeing and tours
- Receive, store and deliver luggage and mail
- Relieve night audit when necessary
- Perform office duties
- reservations for accommodation, take guests’ details and allocate their rooms
- Talk to transport carriers (such as airlines, bus companies and rental car agencies) to make and confirm travel arrangements for guests
- Inform guests of the hotels services and facilities, policies and procedures
- Provide tourist information to guests
- Make reservations for sightseeing tours, restaurants, the cinema and live entertainment
- Deal with enquiries and requests from guests
- Finalise guests’ bills and issue receipts upon payment
- Perform cashier duties and exchange foreign currency
- Place guests’ possessions in a safe if requested
- Coordinate the cleaning of guests’ personal laundry and room service deliveries
- Follow in-house procedures to help ensure the security of guests and employees
- Perform general secretarial duties, such as preparing correspondence and attending to incoming calls
Kindly forward CV’s to training@wozanami.co.za
Details
- Location / Region Kwa-Zulu Natal
- Listing categories General